Online Refill Form

How do I contact your pharmacy?

  • Please call (866) 702-8600 to speak with a member of our pharmacy staff.

Will my insurance cover the prescription?

  • Compounded creams are usually covered by insurance providers.

How do I refill my prescription?

  • Simply call our pharmacy team at (866) 702-8600 or fill out this online refill request.
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How do I apply the cream?

  • Wash your hands before and after each application.
  • Massage the cream into the affected area thoroughly as often as your physician recommends.
  • For best results, rub in the cream for at least 2 minutes.
  • Avoid bathing or swimming for an hour after application.
  • Avoid using on open wounds or inflamed skin.
  • Do not use air- or water-tight layers over the application site. Light cotton socks will not interfere. If you must cover the application site, wait at least 45 minutes.
  • Do not apply heat to the area unless instructed to do so specifically by your physician.

Are there side effects?

  • The most common effect is a warm or cool feeling at the application site. This is considered normal and does not indicate an allergic reaction.
  • Side effects are unlikely. However, if you are experiencing side effects discontinue use and call your pharmacist or physician.
  • Patients who are hypersensitive to any of the ingredients in the cream should not use the medication unless they have discussed the issue with their physician and/or pharmacist.
  • Avoid sun exposure at the application site. Sensitivity to sunlight may occur.

Call your physician or pharmacist if:

  • You experience any side effects.
  • You are taking any medicines that may interact with this compounded medication.
  • You have allergies or other medical conditions that should be noted.

Call your pharmacist if:

  • Information on the label is not clear to you.
  • You have any concerns regarding precautions, application, ingredients or proper storage of your medication.
  • Our pharmacist will be happy to help with any additional questions or concerns.
  • Please call (866) 702-8600 to speak with a member of our pharmacy staff.